Get in touch
Send us an email and we'll get back to you as soon as possible. We genuinely read and respond to every message.
qandreu@icloud.comWe typically respond within 24 hours
Frequently asked questions
You take a photo of your meal directly in the app. Our AI — powered by Claude (Anthropic) — analyzes the image, identifies the foods on your plate, and generates a personalized nutrition score out of 100. You also receive specific, actionable advice based on your goals and dietary preferences.
Yes. Your meal photos are transmitted to our AI only for analysis and are never stored on our servers after processing. All your personal data — scores, history, streaks — stays on your device. We never sell your data to third parties. Read our full Privacy Policy for details.
Go to iPhone Settings → your Apple ID → Subscriptions → BiteLytic → Cancel Subscription. Cancellation is immediate but you keep full access until the end of your current billing period. No penalty, no hassle.
AI analysis isn't perfect yet — results are best with good lighting and a clear, top-down view of the plate. If a food is regularly misidentified, please contact us with the example. Your feedback directly helps us improve accuracy for everyone.
Yes! The annual plan includes a 7-day free trial. No payment is required upfront. If you cancel before the 7 days are up, you won't be charged anything. New users also get one free meal scan to try the AI before subscribing.